Services

With our global service organization, we help you to make optimal use of your investment. Regular service in the form of maintenance and calibration ensures the long-term usability of your machines and instruments.

Service of Acmel-Labo means short lead times and fast delivery of spare parts.
Modernization give your existing machine a second life with advanced and modern functionality.

  • Acmel-Labo offers customer-oriented service – anywhere and anytime
  • In the event of malfunctions, our hotline is available with help and advice
  • For all questions regarding the use of our products or application questions, our support desk offers help by phone at low cost
  • We steadily develop our test software testXpert® to meet the growing demands of the market
  • Acmel-Labo delivers and installs all standard products on very short notice
  • The installation of the machine can be done upon delivery or at any desired time
  • Repair: if a machine fails, ToniSERVICE will help immediately
  • Automated testing machines and instruments guarantee reproducible test procedures, but also provide different ways to adjust the test parameters; our customer-specific training courses helps you to use the full potential of your testing systems and hence for cost reduction

Commissioning

Acmel-Labo delivers all standard products on very short notice. The commissioning can be done upon delivery or at any desired time. The service includes unpacking, installation, software setup and training of the future users directly on-site.

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Maintenance & Calibration

Acmel-Labo calibrates your material testing machines and systems in accordance with various international standards including EN and ASTM.

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Training

Studies have shown that more than half of the problems with technical systems are not caused by the technology itself, but rather by the incorrect operation

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Repair

High quality standards and high-class workmanship “made in Germany” ensure that your Toni product will run without failure for a long period.

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Spare Parts & Consumables

Acmel-Labo spare parts maintain the value of your testing machine and are available at short notice. Most of our spare parts can be delivered from stock to any site worldwide.

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Modernization / Upgrades

The choice between a new purchase and modernization depends primarily on the value and technical condition of the existing machine components

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Pre-owned Machines & Instruments

Acmel-Labo offers pre-owned testing machines and instruments in audited Acmel-Labo quality with warranty.

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